Confirm appointments
Call patients and confirm appointments automatically.
AI Voice in Healthcare
More time for care. Less time on the phone.
Voice AI is maturing — not as a replacement for healthcare professionals, but as a digital layer helping patients with practical questions, appointments and administration, 24/7.
+31 970 065 30 808 · 24/7No full migration · Human handoff · Multilingual · Controlled AI
LIVE PATIENT FLOW00:47
INTENTAppointment change
LANGUAGEPolski
WORKFLOW COMPLETENew appointment confirmed
EUROPE / 2026
This is no longer a distant future
For years, Voice AI in healthcare sounded like a small-pilot technology. That phase is ending. European healthcare systems are beginning to use AI as real operational infrastructure.
Poland shows how quickly this can move
By June 2026, Poland’s central e-registration had handled over 2.5 million completed appointments and scheduled around 1.8 million more. An AI voice assistant for practical patient contact is planned from 1 October 2026.
Source: Centrum e-Zdrowia, 2026Van experiment naar infrastructuur
2.5M+
completed appointments
1.8M+
appointments scheduled
2026
AI Voice patient contact
23.6M PLN
winning public tender
Public procurement awarded to SoftBlue S.A. · Evidence of investment direction, not an Anahera partnership.
NEDERLAND · 2030
And the Netherlands?
The useful question is not which country is ahead, but which processes can be improved today. The Dutch government aims for healthcare and welfare staff to spend no more than about 20% of their time on administration by 2030 and identifies AI as a possible tool.
Voice AI becomes interesting around the care process — not at the bedside.
Source: RijksoverheidWhere Voice AI can add value today
Cancel & reschedule
Cancel an appointment or select a new date.
Waiting lists
Offer released capacity to other patients faster.
24/7 patient information
Answer practical questions outside opening hours.
Multilingual
Support in Dutch, English, Polish, Spanish and German.
Smart routing
Recognise intent and route to the right department.
Pre-visit
Collect or provide practical information in advance.
Follow-up
Automatically follow up administrative events.
AI where it works. People where they matter.
AI handles repetitive conversations, information collection, classification, documentation and routing. Healthcare staff retain medical decisions, sensitive conversations, exceptions and cases requiring empathy.
AI is not a wall between patient and provider. It is an additional front door.
Your current systems do not need to go
Anahera acts as an intelligent layer over existing infrastructure, integrating through APIs, webhooks, middleware, secure databases, approved knowledge, ticketing and existing telephony where possible.
No rip-and-replace. Improve what already exists.
AI that does not simply make things up
Healthcare needs stronger controls than a marketing chatbot. Answers can be limited to approved information and defined workflows.
Approved knowledge
Controlled organisational information only.
Defined scope
The agent knows what it may answer.
Human handoff
Uncertainty and sensitive cases are escalated.
Auditability
Interactions, outcomes and cases can be logged.
Designed around privacy, security, human oversight and data minimisation.
One care line. Multiple languages.
The AI detects or confirms language and continues without transferring solely because of language — improving access, reducing pressure and avoiding misunderstandings.
NL · EN · PL · ES · DE
From phone call to useful information
Value continues after the call: intent, language, outcome, action and handoff become a usable workflow.
Van gesprek naar workflow.Patient contact #4832Resolved
REASONAppointment change
LANGUAGEPolski
Patient contact #4833Human handoff · Cardiology
REASONComplex question
LANGUAGENederlands
Start small. Measure the result.
Begin with one use case, one department, one call flow, approved knowledge, human handoff and measurable KPIs.
1 use case1 department1 phone flowApproved knowledgeHuman handoffDashboardMeasurable KPIs
KEVIN · ANAHERA
I would rather show it than present 30 slides about it.
I’m Kevin. With Anahera, I build practical AI systems where communication, repetition and operations meet. Voice AI is something you should hear, not merely have explained.
Frequently asked questions
Will Voice AI replace our staff?
No. It supports administration and first-line contact; people remain responsible where judgement or empathy is needed.
Can it make medical diagnoses?
That is not Anahera’s primary use case. The focus is administrative communication and routing.
Must we replace our current system?
No. Anahera is an additional layer; integration depends on available infrastructure.
Can it speak multiple languages?
Yes, depending on implementation and language configuration.
What if it cannot answer?
It escalates or transfers according to defined rules.
Where is data stored?
This depends on the chosen architecture. Hosting, retention and data requirements are agreed before deployment.
How quickly can a pilot start?
That depends on scope, integrations, security requirements and the organisation.
Maybe your next employee does not need to answer even more calls.
Maybe we should first identify which calls do not need an employee at all.
+31 970 065 30 808 · 24/715–20 minutes. No obligation. First, let’s see whether it is relevant.